You should receive a card confirming your enrolment in the insurance plan as well as information on the services you are entitled to and a list of providers (hospitals, clinics etc.) where you can receive these services. This list is often referred to as the “Network”. Your insurance company (or its Third Party Administrator) will have a network of providers in Dubai (and possibly other emirates) that you can use. You should refer to your member handbook, your insurer’s (or TPA’s) website or otherwise contact them directly to find out which facilities you can use.
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