I want to switch to a new insurer as I am getting a better deal. Do I have to bear the waiting periods all over again?

When you switch from your insurer to a new insurer, you get to retain the waiting period benefits. Simply put, you do not need to bear the waiting periods all over again. This feature is better known as insurance portability. So if you are looking to take a leap, you better take it.

I have a pre-existing condition. Can I buy health insurance?

Yes, you can get a health cover even if you already have a pre-existing condition. But the catch to it is that you’ll have to bear a waiting period (which is usually four years) before the plan starts covering your pre-existing condition. For the first four years, the plan continues to give you a health cover excluding the pre-existing conditions and the related complications arising thereof.

What’s the difference between a deductible, a copayment and coinsurance?

A deductible is the initial amount you must pay each year for covered health services before your insurer will start to chip in. Pl  may have separate individual and family deductibles and/or deductibles for separate services such as hospitalization. A copayment is a fixed amount you pay toward each medical service, such as AED 25 for a checkup.

What do you mean by direct billing? Is it applicable at all clinics, hospitals and pharmacies?

Direct billing occurs when doctors or medical providers send their bills straight to the health insurance company for payment, rather than having the patient receive the bill and file the claim. It is applicable only at clinics/hospitals/pharmacies mentioned in the networks list provided by the insurer.